'Highlander' Men’s Original Leather Wallet

Shipping and Return Policy

Shipping Policy

Shipping Times:Orders are processed within 1-3 business days. Shipping times vary based on your location and shipping method selected during checkout. Delivery within Dubai and the UAE typically takes 2-5 business days, while international shipping may take 7-15 business days depending on the destination. Shipping Costs:Shipping costs are calculated at checkout based on the shipping destination and weight of the items. Free shipping is available on orders over 250.00 DHS. Order Tracking:Once your order is shipped, you will receive a confirmation email with tracking information to monitor your package. Customs and Duties:For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country. Delivery Issues:If your order is delayed or lost during transit, please contact us at support@philippemorgan.com for assistance.

Returns Policy,

Eligibility for Returns:You may return most new, unopened items within 3 days of delivery for a full refund. Items must be returned in their original condition, with all tags and packaging intact. Defective or Incorrect Items:If the return is due to our error (e.g., you received an incorrect or defective item), we will cover the return shipping costs. Return Process: Contact our customer service team at support@philippemorgan.com to initiate a return. Ship the item back to the provided return address within 3 days of receiving it. Ensure the item is securely packaged to prevent damage during transit. Refund Timeline:You should expect to receive your refund within four weeks of giving your package to the return shipper. This includes: Transit Time: 5-10 business days for the package to reach us. Processing Time: 3-5 business days to process the return after receiving it. Bank Processing Time: 5-10 business days for your bank to process the refund. Exclusions:Custom or personalized items, final sale products, and items without original packaging are not eligible for returns. Contact Us:For any questions regarding shipping or returns, please reach out to us at support@philippemorgan.com or call us at +971 55 213 5341.